Privacy Policy

We're always looking for new ways to provide privacy for our customers.

At First Apex Horizon Bank, we recognize that your financial privacy is of utmost importance. We have policies and procedures in place to protect your financial privacy in all your transactions, whether online, by phone, or in person.

1. Privacy Policy

We are committed to protecting our visitors' privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. Any personal information you communicate to us is kept within our own records in accordance with the Data Protection Act 2001.

2. The Data Protection Act 2001

The Data Protection Act 2001 has been enacted on the 14th December 2001 and the section concerning the appointment of the Data Protection Commissioner and the Data Protection Appeals Tribunal has been brought into force as from the 22nd March 2002. We therefore consider that we have a legal duty to respect and protect any personal information we collect from you and we will abide by such duty. We take all safeguards necessary to prevent unauthorized access and we do not pass on your details collected from you as a visitor, to any third party unless you give us your consent to do so.

3. Information Collected

As a visitor, we collect three types of information on you:

• Contact or feedback information;
• Web page download information;

3. Contact or Feedback

When you fill the form " CONTACT US", we use the personal information submitted in the form only to respond to your message. This personal information will not be kept longer than necessary and will be deleted once the feedback requirement is met.

First Apex Horizon Bank may pass on contact or feedback information for to its subsidiaries as permitted by law. First Apex Horizon Bank will ensure that such subsidiary entities are required to apply appropriate confidentiality and security standards in respect of such information received.

First Apex Horizon Bank may, from time to time, be required to disclose customer information to governmental bodies, agencies, judicial bodies and regulators but First Apex Horizon Bank will only do so as required by law.

First Apex Horizon Bank will not disclose customer information to any external organization unless First Apex Horizon Bank has obtained the customer’s consent, is permitted or required by law to do so or has previously informed the customer.

First Apex Horizon Bank maintains strict information security systems to prevent loss, destruction, damage and/or unauthorized access to customer information by any person or employee of First Apex Horizon Bank.

All subsidiaries, group companies and all third parties with permitted access to customer information will be specifically required to abide by First Apex Horizon Bank’s confidentiality and information security standards and policies.

3. Download Information
If you read or download information from our site, we automatically collect and store the following non-personal information:

• The requested web page or download;
• Whether the request was successful or not;
• The date and time when you accessed the site;
• The Internet address of the web site or the domain name of the computer from which you accessed the site;
• The operating system of the machine running your web browser and the type and version of your web browser.

Please note that this information is strictly for the sole use of First Apex Horizon Bank and it is not shared, leased, or sold in any manner to any other organization.

4. Links to other Web Sites
Our site has a number of links to other local and international organizations and agencies. In some cases, for the benefit of the visitor, it may be required that we link to other web sites of other organizations after permission is obtained from them respectively. It is important for you to note that upon linking to another site, you are no longer on our site and you become subject to the privacy policy of the new site.

5. Access to your information
You may request from us at any time the information which is effectively held by us on you if any, at that particular time. You have the right to have any inaccuracies corrected and where applicable erased, if not already done so.

6. Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time and should you therefore check this Privacy Policy regularly. If there are any changes to this privacy policy, we will replace this page with an updated version.  If you continue to use the service after we post any modifications to the Privacy Policy on this page then this will constitute your acknowledgement to the modifications and your consent to be bound by the modified Privacy Policy.